about   |   mailing list   |   writing   |   archives

Posts Tagged ‘ATM’

Opaque Messages

05 Sep 2010
In: Design Inspiration, Munich
Comments Off on Opaque Messages
ATM viewed from the exact angle where display becomes to opaque to read. Privacy filters for mobile phones are common practice in the density of …
More »

Sincerity at the Point of Contact

15 Aug 2010
In: Cultural Norms, Shibuya
Comments Off on Sincerity at the Point of Contact
Japanese ATM interface – with two bowing staff members after an ATM card has been declined.
More »

Mobile Money Afghanistan

Afghanistan is a country with extremely low levels of access to banking infrastructure; limited trust in formal institution; and high levels of illiteracy. On the …
More »

Feedback Loops

29 Jul 2010
In: Design Inspiration, Xuhui
Comments Off on Feedback Loops
Simple and effective feedback loop for ATM transactions with a text message – the speed of delivery means that the text message confirming the withdrawal …
More »

ATM Norms

11 Jun 2010
In: Almaty, Cultural Norms
Comments Off on ATM Norms
Many of Almaty’s newer ATMs have a perculiar form: a significantly larger footprint than the international norm; and positioned in locations that force the customer …
More »

Infra Density

21 May 2010
In: Austin, Cultural Norms
Comments Off on Infra Density
Just some of ~dozen ATMs in Austin’s 6th Street bar area – certainly the densest sustained row of cash machines I’ve come across anywhere in …
More »

Highly Qualified Small Print

From the Ahmedabad press.
More »

Height Variance

19 May 2008
In: Design Inspiration, Helsinki
Comments Off on Height Variance
The need for ATM’s to support local height norms -photo from Helsinki station. The extent to which different cultures have different norms, and the …
More »

Audio Optional

17 Feb 2008
In: Cultural Norms, Salt Lake City
Comments Off on Audio Optional
Audio jack ATM machine, Salt Lake City airport.
More »

Transaction Privacy, Service Design

23 Oct 2007
In: Cultural Norms, Tokyo
Comments Off on Transaction Privacy, Service Design
ATM’s are almost exclusively found inside buildings in Japan yet commonly accessible directly from the street in cities like Helsinki or London. The relatively low recorded …
More »