Throw a few things into the duffel, packing lenses and assorted field study gear. Tomorrow Shanghai to Addis Ababa for a week on the ground …
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A simple and very effective technique for simultaneously putting the participant at ease and putting moral boundaries around the data that the team captures is …
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10 days before the next in-depth user study starts, 240 hours of relative calm before the storm.
Sometimes its possible to plan a year in advance. …
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