What motivates people to adopt new technologies and features? Back in March, I had the pleasure of walking around Old Delhi with a friend and colleague …



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Can’t ever remember Nokia making video compact disc players. But if it says Nokia on the box its got to be Nokia in the box, right? …
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On the last night of my most recent trip to India spent an evening trying to understand India’s informal mobile phone repair culture by visiting …
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Supple skin on the hands of a South Delhi barber. The shaving process included a face massage and the liberal application of raw aloe.
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Been at Doors Conference giving a three day workshop on Guerrilla Ethnography. At other conferences this would be called a user research methods workshop, but hei, …
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