Cultural Norms

Size Norms

New York: size norms
18 Sep 2010

In: New York
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Home Delivery Norms

17 Sep 2010

In: Shanghai
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Corporate home delivery in the land of home delivery.
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Authentification on Demand

17 Sep 2010

In: Shanghai
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Chinese market – where this retailer liberally applies hologram stickers to new products.
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Contexts of Use

15 Sep 2010



Something that raises nary a smile from travelers passing through Narita airport, yet immediately familiar to anyone whose lived in a Japan where nets are …
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Urban Etiquette

08 Sep 2010

In: Mazar e Sharif
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The urban etiquette for running a generator in Mazar e Sharif is to place it out by the open sewer and run a cable up …
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Clean Fuel, Dirty Fuel

07 Sep 2010

In: Mazar e Sharif
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One of the side effects of using road-side fueling stations such as this is the assumption that the fuel is not as pure as that …
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The Economics of Kiosks

07 Sep 2010

In: Kabul
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Surprised to see a satellite phone used as a kiosk – for the customer cost per minute is 10 Afs (0.16 Euro Cents), leaving a …
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Lines of Sight

05 Sep 2010

In: Munich
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Form Filling

05 Sep 2010

In: Munich
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Receipts at a restaurant that is popular with people who need to file expense claims includes space to include the signatures of people present and …
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Things That Work, But Don’t Scale

05 Sep 2010

In: Munich
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The buzzers for the Augenartz (eye-doctor) and Rechsanwalt Steuerberaterin (female tax lawyer/consultant) highlighted. The layout does work – but relies on the fact that everyone …
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