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I write about people and technology, drawing on over a decade’s primary research for multi-national clients around the world.

My essays have appeared in numerous publications, including The Wall Street Journal, The Atlantic, Roads & Kingdoms, Die Zeit, and CBN (China) where I had a monthly column. Numerous publications, from the New York Times to the Economist have covered my research.

A selection includes:

My first book Hidden in Plain Sight was published in English, Japanese, Chinese, Korean and Russian. It became a best-seller in South Korea of all places. The follow-up Today’s Office was published in South Korea (and is available as an eBook in English here). I’m currently working on The Field Study Handbook.

I kept a blog for a decade. The fully archived sections include Today’s Office, Research Methods and Design Inspiration and it’s name-sake Future Perfect.