A quick stopover in Frankfurt on the way home means: catching up with relatives via telephone – there’s nothing like being within the same national …



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The re-designed First Direct site includes an un-bank like vocabulary in it’s footer: “We’re obsessive about the quality of our service, so we monitor or …
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This dental gel packaging includes braille – visible on the top part of the box. But why does braille appear on this product and not …
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Passengers clearing immigration in Frankfurt airport are given copious opportunity to feedback about the quality of service via this relatively lengthy form. Jumping over to China …
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