cultural norms   |   grf   |   street hacks

Posts Tagged ‘service design’

Mammoth

02 Mar 2013
In: Design Inspiration, Washington DC
Comments Off
Interactive displays at the Smithsonian National Museum of Natural History – there for a workshop on Unseen Connections.
More »

Service Design

03 Sep 2012
In: Cultural Norms, Mumbai
Comments Off

What is Emphasized

13 Aug 2012
In: Cultural Norms, Daikanyama
Comments Off

Full Service Petrol Station

12 Aug 2012
In: Phnom Penh
Comments Off
Local variation on the global theme – on a recent trip to Phnom Pehh, Cambodia.
More »

Service Detail

28 Sep 2011
In: Cultural Norms, New York
Comments Off

Laundry Lists

24 Sep 2010
In: Almaty, Design Inspiration
Comments Off
The hotel laundry form – a format that is as uniform as the business hotels that supply them. The guest lists the number of items …
More »

Feedback Loops

29 Jul 2010
In: Design Inspiration, Xuhui
Comments Off
Simple and effective feedback loop for ATM transactions with a text message – the speed of delivery means that the text message confirming the withdrawal …
More »

Umbrella Positioning

17 Mar 2010
In: Cultural Norms, Shibuya
Comments Off
Glued to the service counter in JR Railways Shibuya – to position the umbrella whilst the customer’s hands are otherwise engaged.
More »

Designing Services for Financial Inclusion

29 Oct 2009
In: Kabul
Comments Off
For those of you who are interested in designing services for financial inclusion – a short interview with the hosts of the Mobile Money Transfer …
More »

The Crowd That Lingers

26 May 2008
Take the Keio Exit out of Shibuya Station and hang a sharp left and you’ll soon come across a crowd of spectators watching the monotonously …
More »