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Things That Work, But Don’t Scale

Munich: things that work, but don't scale

The buzzers for the Augenartz (eye-doctor) and Rechsanwalt Steuerberaterin (female tax lawyer/consultant) highlighted. The layout does work – but relies on the fact that everyone else doesn’t follow their example.

With increasing amounts of digital signage its far easier to highlight oft-pressed buzzers, although if the prioritisation was automated I can imagine people inside gaming the system to raise or lower their own profile.